Welcome to the Ziko.ai knowledge base! Here, you'll find helpful resources and information on how to use our AI-powered platform to automate your Google Business review responses.
Ziko.ai is a powerful tool that uses artificial intelligence (AI) and ChatGPT technology to automate the process of responding to reviews on your Google Business Profile. This frees up your time and resources, allowing you to focus on running your business.
Connect your Google Business Profile:
Ziko.ai securely connects to your Google Business Profile through a Google API.
Once connected, all new reviews will be automatically sent to the Ziko.ai platform.
AI-powered sentiment analysis:
Ziko.ai's advanced AI technology analyzes the sentiment of each review, identifying positive, negative, and neutral tones.
This ensures you can tailor your responses accordingly.
Personalized response templates:
Create pre-approved response templates for each sentiment category.
Customize templates with your brand voice and key messaging to deliver personalized and consistent responses.
Automated response delivery:
Ziko.ai automatically delivers personalized responses to your reviews, 24/7.
No need to manually check for new reviews or draft responses.
Review management tools:
Ziko.ai provides a comprehensive suite of tools for managing your reviews.
Track and analyze trends, identify areas for improvement, flag critical reviews, and measure the impact of your response strategy.
Save time and resources: Free up your time from manually responding to reviews and focus on running your business.
Improve customer satisfaction: Timely and personalized responses show your customers you care about their feedback, leading to improved satisfaction and loyalty.
Increase online visibility: Respond to more reviews and attract potential customers with a positive online presence.
Enhanced brand reputation: Manage negative reviews effectively and build a strong brand image.
Gain valuable insights: Analyze review data to identify areas for improvement and track the impact of your response strategy.
Multilingual support: Respond to reviews in all languages, breaking down language barriers and reaching customers worldwide.
Sign up for a free trial to test drive the platform and its features.
Connect your Google Business Profile and watch your reviews come in.
Create pre-approved response templates for different sentiment categories.
Start receiving automated responses to your reviews.
Explore the review management tools and gain valuable insights.
