1. Information We Collect

We collect the following types of personal information:

- Information you provide directly to us: This includes your name, email address, company name, and any other information you choose to provide us, such as through your account creation, contact forms, or support requests.
- Information we collect automatically: This includes information about your device, such as your IP address, operating system, browser type, and device identifier, as well as information about your use of our services, such as the pages you visit, the reviews you respond to, and the features you use.
- Google Business Profile information: This includes the content of your Google Maps reviews, as well as the date and time you posted them. We access this information with your permission through the Google Business Profile API.

2. How We Use Your Information

We use your personal information for the following purposes:

- To provide, operate, and maintain our services;
- To improve and personalize our services;
- To send you marketing and promotional communications;
- To respond to your inquiries and requests;
- To analyze how you use our services;
- To protect our rights and the rights of others;
- To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with the following third-party service providers:

- Service providers who help us operate and maintain our services;
- Analytics providers who help us understand how you use our services;
- Marketing and advertising providers who help us promote our services;
- Legal and compliance providers who help us comply with applicable laws and regulations.

We will not share your personal information with any other third parties without your consent, except as required by law.

4. Your Choices

You have the following choices with respect to your personal information:

- You can access, update, or delete your personal information through your account settings.
- You can unsubscribe from our marketing and promotional communications by clicking on the "unsubscribe" link in any such communication.
- You can revoke your consent to our collection and use of your Google Maps review information at any time by contacting us.

5. Data Security

We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

7. International Transfers

Your personal information may be transferred to and processed in countries other than your own country. These countries may have different data protection laws than your own country.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy regularly for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@ziko.ai

10. Effective Date

These Terms are effective as of December 8, 2023.